Santo Mauro, a Luxury Collection Hotel, Madrid
Отзывы гостей
I loved the hotel’s luxurious design inside- out, and the staff’s support & kindness. The paper roll in the bathroom was of excellent quality with beautiful stitching! They accommodated us for an upgrade as the rooms were smaller than expected, which was very much welcoming! The room service people were truly kind & helpful in anyway they could, which said a lot about their hospitality🍓 The food was good but a bit salty and if you enjoy your meats well done, you’ll need to reinforce such as in Europe that it’s still medium rare from the inside. Otherwise, we loved our stay!
Suse
декабрь 2023 г.
What didn’t we like? First of all the building itself is like a mini castle in a quiet and cozy part of town. All of the staff are nothing short of amazing. The rooms are stunning. The breakfast in the garden (aka oasis) was exceptional. I wouldn’t consider any other hotel in Madrid.
Daniel
июль 2023 г.
The hotel/ former palace is beautiful, both outside and inside. The staff is extremely helpful, kind and friendly and we've had all our needs taken care of (special thanks to Hector!). The rooms are cosy, clean and the beds dreamy. The breakfast room with a la carte menus is just perfect. Everything was as expected from a hotel of this category. We'd definitely come back.
Daniel
май 2022 г.
I loved the attention. The staff is really nice and helpful. They did all they could to fulfill our requirements. The location is good and the garden beautiful
Florence
апрель 2023 г.
The hotel is very nice and the staff is very friendly, worthy of a palace. The location is excellent too.
Florence
март 2023 г.
The hotel is really extraordinary, great location in a quiet area but near everything. The personal was also very kind and warm
Veronica
август 2023 г.
The staff at the front desk were all female and the atmosphere was relaxed and very friendly.
Mayumi
сентябрь 2023 г.
The property was absolutely magnificent, the rooms was great.
Latifa
сентябрь 2023 г.
everyone is perfect they are very kind
Dervis
апрель 2023 г.
Great rooms! Great restaurant service! Best location! Fancy !
Carlos
сентябрь 2023 г.
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